Read the Case: Comments, (pages 205-206 of the textbook)
https://www.studypool.com/questions/download?id=2791375&path=uploads/questions/947864/20230331215139case_study_3_comments__please.pdf&fileDownloadName=attachment_3
Answer the following questions:
What actions should Louise take?
Would you share the comments on the cards with your staff ?
Should you contact the people who wrote the comments? What do you say or do?