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Conduct a hierarchical linear regression analysis. Copy and paste your results below. For example, if you choose Trust (9) as the dependent variable and Reliability (1), Responsiveness (2), Assurance (3), and Personalization (4) as the four predictors. Y
CCSU scholars investigated whether the attributes of customer service quality and mobile app design quality predict mobile shoppers’ Trust, Repurchase Intention, or Recommendation Intention. From 286 mobile consumers they recorded […]