Some of the hardest types of communication to compose and deliver involves negative information. This can range in severity from telling someone that you won’t make a certain appointment, to telling family and the public about a terrible accident that resulted in loss of life. For this assignment you will put yourself in the shoes of a NTSB spokesperson that has to deliver news about an aircraft accident to the public. Hopefully nobody in this course will ever find themselves in such a situation, but it is essential to learn the nuances of delivering negative information.

Guidelines

For this assignment, you will need to research this specific accident:

Date: August 16, 1987
Location: Detroit Metropolitan Wayne County Airport, Romulus, Michigan
Aircraft: DC-9-82
Airline: Northwest Airlines
Flight: 255
The NTSB accident report: NTSB Accident Report AAR8805

Once you have researched the accident, you will then need to put yourself in the shoes of an NTSB spokesperson and deliver the news to the public. How you will deliver that news is the focus of this assignment.

Instructions

Complete this assignment by doing the following:

Content Elements

Research the given accident above.
You will also need to find additional sources of information beyond the accident report given, but feel free to utilize the accident report as one of your APA reference sources of information.
Once you have researched and learned about the accident, compose a message to the public and family members that explains the final report of the accident, and includes any other information that you feel might be important.
Assume that it has been a few days since the accident, but the public and families have not been given information about the accident outside of what they may have seen in the news. You are free to use any information contained in the report or other sources, even if they were created well after the accident.
Formatting Elements